If you see the same payment posted twice on your bank account for a purchase on SimpleEscorts, don’t worry, but act quickly. Reporting it helps us check the issue and fix it promptly.
What to Do
- Reach out to our support team: Send all the information below. The more details you provide, the faster we can verify the duplicate charge.
- Gather your details:
- Proof of payment: Screenshot from your bank statement or app showing both charges that shows Payment date when the transactions occurred and the Amount charged.
- Account email: The email linked to your SimpleEscorts account.
What Happens Next
- Our team will review the transactions.
- If we confirm a duplicate, the extra amount will be refunded in credits to your SimpleEscorts account.
- You’ll get an email once the verification is complete.
Helpful Tips
- Payments may take up to 2 business days to show in your account.
- If you don’t see your credits or product after 2 days, contact us again.
- Sending a screenshot of the transaction right away helps us resolve the issue faster.
We appreciate your patience and are here to make sure your account is correct and up-to-date.
If you have questions or need assistance, our support team is always available to help.You can reach out via the dedicated email address listed in the Contact section.